Privacy Statement

Personal Data We Collect

Gen Nine collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create an account, or use the features of that account. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties.

How We Use Personal Data

Gen Nine uses the data we collect to provide you the products we offer, which includes using data to improve and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information. And we use data to help show more relevant ads, whether in our own products, or in products offered by third parties. However, we do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files to target ads to you.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized. We also share data with Gen Nine-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of Gen Nine.

Cookies & Similar Technologies

Gen Nine uses cookies (small text files placed on your device) and similar technologies to provide our websites and online services and help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud; and analyze how our websites and online services are performing. Gen Nine apps use other identifiers for similar purposes.
We also use web beacons to help deliver cookies and gather usage and performance data. Our websites may include web beacons and cookies from third-party service providers.
You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons. Your browser and other choices may impact your experiences with our products.

Signing into Your Account

Signing into your account can enable improved personalization, provide seamless and consistent experiences across products and devices, and help you access and use cloud data storage and other enhanced features and settings.
When you sign into your account to access a product, we create a record of that sign in. If you sign into a third-party service with your Gen Nine account, you will be asked to consent to share the account data required by that service.

Health Information

Some of our services are designed to help you understand and manage your health data. They may also include mobile devices that keep track of data like heart rate and steps taken. These services send data to Gen Nine's servers and allows you to manage and control the data. These services let you gather, edit, add to, and store health data online. You can also choose to share your health data with family, caregivers, and health care professionals.
These services collect and use your data to also provide the services, which includes improving and personalizing your experiences.
In the event of a conflict between a Gen Nine privacy statement the terms of any agreement(s) between a customer and Gen Nine, the terms of those agreement(s) will control.